Privacy Policy
Last updated: June 2026
The Poet at Matfield (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the rights you have under UK data protection law. It covers both The Poet at Matfield and The Poet in Your Home.
Who we are
The Poet at Matfield, Maidstone Road, Matfield, Kent, TN12 7JH. If you have any questions about your privacy, contact us at info@thepoetatmatfield.co.uk or on 01892 722416.
Information we collect
We collect the information you give us when you make an enquiry or booking. This is typically your name, email address and telephone number, along with any details you choose to share about your visit or event, such as your preferred date, the number of guests, your location and the occasion.
How we use your information
We use your information only to respond to your enquiry, to arrange and manage your booking or event, and to communicate with you about it. Our legal basis for this is your consent, together with our legitimate interest in responding to enquiries about our service.
Sharing your information
We do not sell your information. We share it only where it is necessary to provide our service, for example with the trusted providers that host our website and handle our email and bookings, and where we are required to by law.
How long we keep it
We keep your information only for as long as we need it to deal with your enquiry or booking and to meet our legal obligations, after which it is securely deleted.
Your rights
You have the right to ask for a copy of the personal information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to withdraw your consent at any time. To exercise any of these rights, please contact us using the details above.
Cookies
Our website uses a small number of cookies to help it work and to understand how it is used. You can control or block cookies through your browser settings.
Complaints
If you have any concern about how we handle your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.